Help center
How can we help?
Short, direct answers about models, usage limits, privacy, tools, and the app itself. Everything is worth reading once — and every answer has its own link you can share or bookmark.
Search the help center
41 answers across 11 topics. Press Esc to clear a search.
Getting started
Start chatting in seconds, pick the right model, and see exactly what's free.
3 answersUsage limits & credits
How the daily allowance works, what one credit costs, and how to make it last.
6 answersAccount & sign-in
What signing in actually unlocks, how the email code works, and how to delete it all.
4 answersModels & reply tuning
Reasoning effort, personalities, and the sampling knobs that shape replies.
3 answersImages
Generate, edit, and read images — plus what a failed generation actually costs.
4 answersFiles & workspace
The workspace panel, files that outlive a chat, and getting a finished file out.
3 answersChats & privacy
Where your conversations live, what sharing does, and how to export or delete them.
5 answersTools & features
What the assistant can actually do beyond chatting, and why tool turns take longer.
3 answersApp & settings
Install ROK like a real app, turn the ads off, and switch the theme.
4 answersTroubleshooting
Fixes for failed replies, rate limits, and conversations that seem to vanish.
5 answersFor developers
The free OpenAI-compatible API: streaming, tool calling, and requesting a key.
1 answerStill stuck?
Email us with what you tried and, if there's one, the error's ref code. We read every message.
[email protected]Most read
- What happens when I hit the daily limit?Usage limits & credits
- What do I get from signing in?Account & sign-in
- What are credits?Usage limits & credits
- Where are my conversations stored?Chats & privacy
- A reply failed with an error like "API provider could be hitting some errors".Troubleshooting
- Why do I see ads, and how do I turn them off?App & settings
All topics
- Getting started3
- Usage limits & credits6
- Account & sign-in4
- Models & reply tuning3
- Images4
- Files & workspace3
- Chats & privacy5
- Tools & features3
- App & settings4
- Troubleshooting5
- For developers1
41 answers in total. Each one has a permanent link — the topic pages are what search engines and your own bookmarks should point at.